Frequently Asked Questions
Everything you need to know about your Tega Scents experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Processing times may vary during peak holiday seasons.
What is your return policy for opened products?
Due to the nature of our products, we can only accept returns on unused and unopened items within 30 days of purchase. If your product arrived damaged, please contact our support team immediately.
Are Tega Scents products eco-friendly?
Yes, we prioritize sustainability by using natural soy wax blends, lead-free cotton wicks, and recyclable glass packaging for our entire collection.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our delivery zones to more international locations soon.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.